Narvar + Magento | Returns & Tracking Made Intelligent

Increase customer happiness and lower operational costs

Deliver unforgettable customer experiences with powerful intelligence that makes your business shine.

Magento + Narvar

Resolve issues faster

Automate case alerts and quickly surface important delivery data in one window to solve issues in time.

Enhance agent efficiency

With order number, carrier, and delivery date in one view, customer care teams can decrease call handling time and close more cases.

Provide better service

Greater insight into delivery issues means better service for your customers, fewer replacement orders, and improved lifetime value.

Make smart decisions

Get visibility into carrier scans and tracking events to fully analyze the fulfillment journey.

Ideal for collaboration between teams

→ Ecommerce
→ Customer experience
→ Logistics and supply chain
→ Fulfillment ops
→ Technology

Level up your post-purchase customer experience

Our network

Using intelligence and innovation to help brands maximize customer lifetime value and drive operational efficiency.

Our platform

Our integration with Magento unlocks access to Narvar's post-purchase platform and products.

Our experts

We employ a team of engineers and support staff dedicated to maintaining and improving your integration.

How it works

Initiate

A team of implementation experts will map Narvar with your Magento set-up quickly and deliver instant time to value for your business.

Optimize

We'll empower your teams with handy resources and best practices on using Narvar to achieve maximum impact your brand.

Master

Our partnership goes beyond products. With ongoing learning via how-to guides and support articles, your team will turn into experts.

“Narvar has transformed our post-purchase experience.”
Charlie Cole
Global Chief eCommerce Officer, Tumi

Champions of post-purchase

Any Carrier. Any Platform. Any Channel.

1,000+ Carriers supported worldwide
50+ Pre-built integrations & custom APIs
74 billion Annual consumer interactions

Get more insights from the experts

Webinar

How IWA Wine Accessories Turns Delivery Certainty Into a Growth Lever

Blog

The checkout decision that shows up twice on your P&L

Customer Story

Harry Rosen Achieves a 13-Point Conversion Increase with Narvar

Power every moment after the buy

Build trust. Protect margins. Drive growth — “Beyond Buy.”