# **Increase customer happiness and lower operational costs**

Deliver unforgettable customer experiences with powerful intelligence that makes your business shine.

## **Magento + Narvar**

### Resolve issues faster

Automate case alerts and quickly surface important delivery data in one window to solve issues in time.

### Enhance agent efficiency

With order number, carrier, and delivery date in one view, customer care teams can decrease call handling time and close more cases.

### Provide better service

Greater insight into delivery issues means better service for your customers, fewer replacement orders, and improved lifetime value.

### Make smart decisions

Get visibility into carrier scans and tracking events to fully analyze the fulfillment journey.

## **Ideal for collaboration between teams**

→ Ecommerce  
→ Customer experience  
→ Logistics and supply chain  
→ Fulfillment ops  
→ Technology

## **Level up your post-purchase customer experience**

### Our network

Using intelligence and innovation to help brands maximize customer lifetime value and drive operational efficiency.

### Our platform

Our integration with Magento unlocks access to Narvar's post-purchase platform and products.

### Our experts

We employ a team of engineers and support staff dedicated to maintaining and improving your integration.

## **How it works**

### **Initiate**

A team of implementation experts will map Narvar with your Magento set-up quickly and deliver instant time to value for your business.

### **Optimize**

We'll empower your teams with handy resources and best practices on using Narvar to achieve maximum impact your brand.

### Master

Our partnership goes beyond products. With ongoing learning via how-to guides and support articles, your team will turn into experts.

> “Narvar has transformed our post-purchase experience.”  
> Charlie Cole  
> Global Chief eCommerce Officer, **Tumi**

## **Champions of post-purchase**

Any Carrier. Any Platform. Any Channel.

1,000+
Carriers supported worldwide  
50+
Pre-built integrations & custom APIs  
74 billion
Annual consumer interactions

## Get more insights from the experts

### Webinar  
**How IWA Wine Accessories Turns Delivery Certainty Into a Growth Lever**

### Blog  
**The checkout decision that shows up twice on your P&L**

### Customer Story  
**Harry Rosen Achieves a 13-Point Conversion Increase with Narvar**

## Power every moment after the buy

Build trust. Protect margins. Drive growth — “Beyond Buy.”